Effective Date: July 1, 2025
1. Introduction
Welcome to Belacio Hair LLC (“Belacio,” “we,” “us,” or “our”). We are committed to protecting the privacy of our customers and visitors (“you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.belacio.hair, and purchase our products.
By using our site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as placing an order.
- Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number) and the security code associated with it. All payment data is stored by our payment processor (e.g., Stripe, Shopify Payments). You should review their privacy policy and contact them directly for responses to your questions.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
3. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
- Deliver products and services to you.
- Email you regarding your account or order.
- Respond to customer service requests.
- Send you a newsletter or other marketing communications if you have opted in.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Prevent fraudulent transactions and protect against criminal activity.
4. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may share information we have collected about you in certain situations:
- Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, shipping and delivery, email delivery, and marketing assistance.
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove cookies and to reject cookies.
6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under this age, we will take steps to delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.
9. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Commonwealth of Puerto Rico.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: 787-671-7122