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Belacio Hair Extensions – Terms and Conditions

Last Updated: 09/24/2025

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR WEBSITE OR PURCHASING OUR PRODUCTS.

1. ACCEPTANCE OF TERMS

By accessing and using the Belacio website (www.belacio.hair), purchasing our products, or using our services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our website or purchase our products.

These Terms constitute a legally binding agreement between you and Belacio LLC, a Puerto Rico limited liability company (“Belacio,” “we,” “us,” or “our”).

2. COMPANY INFORMATION

Business Name: Belacio LLC
 Address: 180 CARR 194, Fajardo, PR 00738
 Email: [email protected]
 Website: www.belacio.hair

3. AGE REQUIREMENTS

You must be at least 18 years old to purchase products from Belacio. If you are under 18, you may only use our website and make purchases with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms.

4. PRODUCTS AND SERVICES

Belacio specializes in premium human hair extensions and related beauty products. All product descriptions, images, and specifications on our website are provided for informational purposes and may vary slightly from actual products due to natural variations in human hair.

5. GEOGRAPHIC RESTRICTIONS

We Ship To: United States, Puerto Rico, Colombia, and Europe

Geographic Restrictions: We do not ship to or accept orders from customers located in Middle Eastern countries or African countries. We reserve the right to refuse service to any geographic location at our discretion.

Compliance: Customers are responsible for compliance with all local laws and regulations regarding the importation and use of hair extension products.

6. ORDERING AND PURCHASING

6.1 Order Placement

  • Orders can be placed through our website
  • Account creation is optional; guest checkout is available
  • All orders are subject to acceptance by Belacio
  • We reserve the right to refuse, cancel, or modify any order for any reason

6.2 Order Quantities

  • No minimum or maximum order quantities apply
  • We reserve the right to limit quantities per customer at our sole discretion
  • Bulk order requests may require special approval

6.3 Order Confirmation

  • You will receive an email confirmation once your order is processed
  • Order confirmation does not guarantee product availability
  • We reserve the right to cancel orders due to product unavailability

7. PRICING AND PAYMENT

7.1 Pricing

  • All prices are listed in USD unless otherwise specified
  • Prices are subject to change without notice
  • Pricing errors may result in order cancellation

7.2 Payment Methods

We accept payments through Stripe, including:

  • Credit and debit cards
  • Klarna
  • Link
  • Amazon Pay
  • Apple Pay
  • Google Pay

7.3 Payment Terms

  • Payment is required at time of order
  • All payments are processed securely through our payment processor
  • Failed payments may result in order cancellation

8. SHIPPING AND DELIVERY

8.1 Shipping Policy

  • All orders are shipped with tracking numbers
  • Shipping costs and delivery times vary by location
  • Risk of loss passes to customer upon delivery

8.2 Delivery

  • Delivery addresses must be accurate and complete
  • We are not responsible for packages delivered to incorrect addresses provided by customers
  • Delivery times are estimates and not guaranteed

9. RETURNS, REFUNDS, AND EXCHANGES

9.1 Return Policy

  • Returns accepted within 15 days of delivery
  • Hair extensions must be unopened and unused
  • Customer must contact [email protected] before returning items
  • Return shipping costs are the customer’s responsibility

9.2 Hygiene Policy

Human hair extensions are considered hygienic products. We do not accept returns of opened, used, or tampered products, except in exceptional circumstances at our sole discretion.

9.3 Refund Process

  • Refunds exclude original shipping costs
  • Refunds processed to original payment method
  • Processing time: 5-10 business days after receipt and inspection

For complete return policy details, please see our separate Refund Policy document.

10. WARRANTY DISCLAIMER

10.1 No Warranties

  • Products are sold “as is” without warranties of any kind
  • We make no guarantees regarding product performance beyond our 15-day return policy
  • Natural variations in human hair are expected and not considered defects

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BELACIO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR PRODUCTS OR SERVICES.

11. PROHIBITED USES

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Resell our products without written permission
  • Submit false or misleading information
  • Abuse our return/exchange policies
  • Engage in fraudulent activities
  • Violate any applicable laws or regulations

12. INTELLECTUAL PROPERTY

12.1 Our Content

All website content, including text, images, logos, and designs, belongs to Belacio or our licensors and is protected by copyright and other intellectual property laws.

12.2 Customer Reviews

By submitting reviews, photos, or other content, you grant Belacio a non-exclusive, perpetual license to use, modify, and display such content for business purposes.

13. PRIVACY

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using our services, you consent to our privacy practices.

14. FORCE MAJEURE

We shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Pandemics or health emergencies
  • Government actions or restrictions
  • War, terrorism, or civil unrest
  • Supplier failures
  • Shipping carrier delays

15. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

16. TERMINATION

We may suspend or terminate your access to our website and services at any time for violation of these Terms or for any other reason at our sole discretion.

17. GOVERNING LAW AND DISPUTE RESOLUTION

17.1 Governing Law

These Terms are governed by the laws of Puerto Rico, without regard to conflict of law principles.

17.2 Jurisdiction

Any disputes arising from these Terms or your use of our services shall be resolved exclusively in the courts of Puerto Rico. You consent to the personal jurisdiction of such courts.

17.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits.

18. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

19. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Belacio regarding your use of our services.

20. CONTACT INFORMATION

For questions about these Terms and Conditions, please contact us:

Email: [email protected]
Address: Belacio LLC, 180 CARR 194, Fajardo, PR 00738

These Terms and Conditions are effective as of 09/01/2025 and were last updated on 09/24/2025.